Support Board
Date/Time: Mon, 08 Sep 2025 10:46:16 +0000
Post From: Unable to Connect Sierra Chart with Rithmic (Apex Account) – Still Paying but Not Working
| [2025-09-04 14:54:35] |
| John - SC Support - Posts: 41652 |
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We really need more information to know for certain what is occurring. In particular, are you getting any error messages? Most likely, you are getting a "Permission Denied" error, in which case refer to the following: Rithmic Trading Platform Service: Permission Denied Resolution Procedure Another potential issue is that you can only have Sierra Chart connected to that account. So if you have NinjaTrader connected, then you will not be able to connect with Sierra Chart. This is a limitation on the Rithmic software that they use to connect to Sierra Chart. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |