Support Board
Date/Time: Mon, 08 Sep 2025 10:46:18 +0000
Post From: Not getting live data
| [2025-09-04 17:01:18] |
| User272786 - Posts: 17 |
|
Thanks for the prompt reply. Here is the log data, generated, as per your instructions above: 2025-09-04 11:57:14.971 | Software version: 2737 64-bit 2025-09-04 11:57:14.971 | Primary Thread ID: 25032 2025-09-04 11:57:14.971 | Usage end date: 2026-03-07 2025-09-04 11:57:14.971 | Enabled for: Advanced Features 2. 2025-09-04 11:57:14.971 | Enabled for: Sierra Chart Historical Data Service. 2025-09-04 11:57:14.971 | Enabled for: Denali Real-Time Exchange Data Feed. 2025-09-04 11:57:14.971 | Enabled for: Delayed Denali Exchange Data Feed. 2025-09-04 11:57:14.971 | Allow Support for Sierra Chart Data Feeds is enabled. 2025-09-04 11:57:14.971 | Current selected Data/Trading service: Rithmic Direct - DTC 2025-09-04 11:57:14.971 | Custom symbol settings values: enabled 2025-09-04 11:57:14.971 | Chart Update Interval: 500 2025-09-04 11:57:14.971 | Intraday Data Storage Time Unit: 0 2025-09-04 11:57:14.971 | Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) 2025-09-04 11:57:14.971 | 2025-09-04 16:57:14 Local computer time in UTC 2025-09-04 11:57:14.971 | 2025-09-04 11:57:14 Local computer time in SC Time Zone 2025-09-04 11:57:14.971 | 2025-09-04 15:24:01 Server time in UTC 2025-09-04 11:57:14.971 | Local computer UTC time and Server UTC time difference: 3 seconds. 2025-09-04 11:57:14.971 | Program path: C:\Users\SAnge\OneDrive\Angelo\Angelo-Dsktp\Biz\Trading\SCApex\ 2025-09-04 11:57:14.971 | Data Files path: C:\Users\SAnge\OneDrive\Angelo\Angelo-Dsktp\Biz\Trading\SCApex\Data\ 2025-09-04 11:57:14.972 | OS Version Number: 10.0 2025-09-04 11:57:14.972 | Locale Setting: C 2025-09-04 11:57:14.972 | DLLs: UserContributedStudies_64.dll, WSATM.dll 2025-09-04 11:57:14.972 | Allowed protected custom studies: 2025-09-04 11:57:14.972 | Crash reporter started: true 2025-09-04 11:57:14.972 | 2025-09-04 11:58:36.117 | ESU5.CME 1 Min #1 | Reloading chart. 2025-09-04 11:58:37.451 | ESU5.CME 1 Min #1 | Chart data loading complete. 2025-09-04 11:58:51.757 | File >> Disconnect selected. 2025-09-04 11:58:51.757 | Rithmic Direct - DTC | Waiting for socket receive thread to end 2025-09-04 11:58:51.758 | DTC Client socket (1) | CloseSocket call. 2025-09-04 11:58:51.758 | DTC Client socket (1) | Shutdown started. Waiting for graceful close. 2025-09-04 11:58:51.758 | Rithmic Direct - DTC | Disconnected. 2025-09-04 11:58:51.965 | DTC Client socket (1) | Socket gracefully closed by remote side. 2025-09-04 11:58:51.965 | DTC Client socket (1) | Closed. 2025-09-04 11:58:58.480 | 2025-09-04 11:58:58.480 | Rithmic Direct - DTC | Using server connection: Apex-Chicago Area-Non-Aggregated 2025-09-04 11:58:58.480 | Rithmic Direct - DTC | Trading server address/port: rsc.rithmic.com:50528 2025-09-04 11:58:58.480 | Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50528 2025-09-04 11:58:59.565 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2025-09-04 11:58:59.566 | DTC Client socket (1) | New receive buffer size: 0 2025-09-04 11:58:59.566 | DTC Client socket (1) | Connecting to IP: 216.57.156.163. 2025-09-04 11:58:59.773 | Rithmic Direct - DTC | Network connection to server complete. 2025-09-04 11:58:59.773 | Rithmic Direct - DTC | Starting socket receive thread. 2025-09-04 11:58:59.773 | Rithmic Direct - DTC | Setting DTC encoding to Binary 2025-09-04 11:58:59.773 | Rithmic Direct - DTC | Sending logon request message. 2025-09-04 11:59:00.406 | Rithmic Direct - DTC | Received logon response. 2025-09-04 11:59:00.406 | Rithmic Direct - DTC | Server Name: . 2025-09-04 11:59:00.406 | Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 2025-09-04 11:59:00.406 | Rithmic Direct - DTC | Successfully connected. 2025-09-04 11:59:00.406 | Rithmic Direct - DTC | Trading is supported. 2025-09-04 11:59:00.406 | Rithmic Direct - DTC | Order cancel and replace is supported. 2025-09-04 11:59:00.406 | Rithmic Direct - DTC | OCO Orders supported. 2025-09-04 11:59:00.406 | Rithmic Direct - DTC | Symbol and Exchange Delimiter: . 2025-09-04 11:59:00.406 | Rithmic Direct - DTC | MarketDepthIsSupported: 0 2025-09-04 11:59:00.406 | Rithmic Direct - DTC | Connected to server complete. 2025-09-04 11:59:00.411 | No download requests in the queue to start downloads for. | Number times message added: 3 2025-09-04 11:59:00.807 | Using symbol data fast lookup vector 2025-09-04 11:59:00.807 | Rithmic Direct - DTC | Starting real-time market data updates for: ESU5.CME. ID: 1 Service code: rithmic.trading 2025-09-04 11:59:00.807 | Rithmic Direct - DTC | Server indicated market data is not supported. Not sending market data request. Symbol: ESU5.CME. 2025-09-04 11:59:00.807 | Rithmic Direct - DTC | Requesting security definition data for: ESU5.CME. ID: 1 2025-09-04 11:59:00.807 | Rithmic Direct - DTC | Using primary service for historical data for ESU5.CME 2025-09-04 11:59:00.807 | Historical data service client indicated that downloads are not enabled. Symbol: ESU5.CME. Data Type: Intraday data. 2025-09-04 11:59:00.807 | Historical data download ID 2 not found when removing ID from outstanding request set. 2025-09-04 11:59:00.807 | Real-time Intraday chart data file updates started for ESU5.CME 2025-09-04 11:59:00.807 | Intraday chart data file opened for ESU5.CME 2025-09-04 11:59:15.633 | File >> Disconnect selected. 2025-09-04 11:59:15.633 | Rithmic Direct - DTC | Waiting for socket receive thread to end 2025-09-04 11:59:15.633 | DTC Client socket (1) | CloseSocket call. 2025-09-04 11:59:15.633 | DTC Client socket (1) | Shutdown started. Waiting for graceful close. 2025-09-04 11:59:15.633 | Rithmic Direct - DTC | Disconnected. 2025-09-04 11:59:15.839 | DTC Client socket (1) | Socket gracefully closed by remote side. 2025-09-04 11:59:15.839 | DTC Client socket (1) | Closed. 2025-09-04 11:59:18.480 | 2025-09-04 11:59:18.480 | Rithmic Direct - DTC | Using server connection: Apex-Chicago Area-Non-Aggregated 2025-09-04 11:59:18.480 | Rithmic Direct - DTC | Trading server address/port: rsc.rithmic.com:50528 2025-09-04 11:59:18.480 | Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50528 2025-09-04 11:59:18.481 | DTC Client socket (2) | Creating socket. Using TLS 1.2. 2025-09-04 11:59:18.481 | DTC Client socket (2) | New receive buffer size: 0 2025-09-04 11:59:18.481 | DTC Client socket (2) | Connecting to IP: 216.57.156.163. 2025-09-04 11:59:18.687 | Rithmic Direct - DTC | Network connection to server complete. 2025-09-04 11:59:18.687 | Rithmic Direct - DTC | Starting socket receive thread. 2025-09-04 11:59:18.687 | Rithmic Direct - DTC | Setting DTC encoding to Binary 2025-09-04 11:59:18.687 | Rithmic Direct - DTC | Sending logon request message. 2025-09-04 11:59:19.310 | Rithmic Direct - DTC | Received logon response. 2025-09-04 11:59:19.310 | Rithmic Direct - DTC | Server Name: . 2025-09-04 11:59:19.310 | Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 2025-09-04 11:59:19.310 | Rithmic Direct - DTC | Successfully connected. 2025-09-04 11:59:19.310 | Rithmic Direct - DTC | Trading is supported. 2025-09-04 11:59:19.310 | Rithmic Direct - DTC | Order cancel and replace is supported. 2025-09-04 11:59:19.310 | Rithmic Direct - DTC | OCO Orders supported. 2025-09-04 11:59:19.310 | Rithmic Direct - DTC | Symbol and Exchange Delimiter: . 2025-09-04 11:59:19.310 | Rithmic Direct - DTC | MarketDepthIsSupported: 0 2025-09-04 11:59:19.310 | Rithmic Direct - DTC | Connected to server complete. 2025-09-04 11:59:19.312 | No download requests in the queue to start downloads for. | Number times message added: 3 2025-09-04 11:59:19.805 | Using symbol data fast lookup vector 2025-09-04 11:59:19.805 | Rithmic Direct - DTC | Starting real-time market data updates for: ESU5.CME. ID: 1 Service code: rithmic.trading 2025-09-04 11:59:19.805 | Rithmic Direct - DTC | Server indicated market data is not supported. Not sending market data request. Symbol: ESU5.CME. 2025-09-04 11:59:19.805 | Rithmic Direct - DTC | Requesting security definition data for: ESU5.CME. ID: 1 2025-09-04 11:59:19.805 | Rithmic Direct - DTC | Using primary service for historical data for ESU5.CME 2025-09-04 11:59:19.805 | Historical data service client indicated that downloads are not enabled. Symbol: ESU5.CME. Data Type: Intraday data. 2025-09-04 11:59:19.805 | Historical data download ID 3 not found when removing ID from outstanding request set. 2025-09-04 11:59:19.805 | Real-time Intraday chart data file updates started for ESU5.CME 2025-09-04 11:59:19.805 | Intraday chart data file opened for ESU5.CME 2025-09-04 11:59:38.681 | HTTPS connection ID:3 to downloads.rithmic.com:443 for request ID:3 (1) | Creating socket. Using TLS 1.2. 2025-09-04 11:59:38.681 | HTTPS connection ID:3 to downloads.rithmic.com:443 for request ID:3 (1) | New receive buffer size: 0 2025-09-04 11:59:38.681 | HTTPS connection ID:3 to downloads.rithmic.com:443 for request ID:3 (1) | Connecting to IP: 216.66.0.130. 2025-09-04 11:59:39.997 | Rithmic Direct - DTC | Wrote file: C:\Users\SAnge\OneDrive\Angelo\Angelo-Dsktp\Biz\Trading\SCApex\RithmicConnections.json. Size: 91729 2025-09-04 11:59:39.998 | Rithmic Direct - DTC | Processed connection points. Count: 392 2025-09-04 11:59:40.242 | HTTPS connection ID:3 to downloads.rithmic.com:443 for request ID:3 (1) | CloseSocket call. 2025-09-04 11:59:40.242 | HTTPS connection ID:3 to downloads.rithmic.com:443 for request ID:3 (1) | Shutdown started. Waiting for graceful close. 2025-09-04 11:59:40.461 | HTTPS connection ID:3 to downloads.rithmic.com:443 for request ID:3 (1) | Socket gracefully closed by remote side. 2025-09-04 11:59:40.461 | HTTPS connection ID:3 to downloads.rithmic.com:443 for request ID:3 (1) | Closed. |