Support Board
Date/Time: Mon, 08 Sep 2025 10:30:26 +0000
Post From: Does my 6-month service package cover the initial activation charge
| [2025-09-04 19:06:23] |
| John - SC Support - Posts: 41652 |
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The "Integrated" packages allow the use of the Denali Exchange Data Feed, but they do not include it precisely. You still need to activate and pay for the exchanges for which you want the real-time data. We have tried to change all the locations where things like this are stated to make it more clear on this fact. If you can please let us know where you got the impression that the exchange fees were included in the package pricing, then let us know so we can adjust the wording. In the end, what you have paid for is correct. The exchange fees are in addition to the package fees. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |