Support Board
Date/Time: Sun, 07 Sep 2025 14:29:48 +0000
[Sticky] [Locked] - Good News: Chat, Remote Alerts, Screen Sharing now Should Work on Linux/Wine/Mac/Crossover
View Count: 276
| [2025-09-04 02:51:36] |
| Sierra_Chart Engineering - Posts: 20829 |
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It has been a known issue that the Chat functionality and all of the other related functionality: Chat and Communications Platform Has had an issue when Sierra Chart is run under Wine. You would need to use Wine when using Sierra Chart on Linux, or Crossover on a Mac. The problem is, when you open the chat window, the chat becomes nonresponsive and the whole program becomes nonresponsive. Like there is some kind of deadlock going on. We believe the problem always had to do with the fact that the chat runs on a separate thread. And there is some issue within Wine when another user interface within the program is running on another thread. There is now this option that is coming out in the next release that will be out September 4, 2025: Global Settings >> General Settings >> GUI >> Use Secondary Thread for Chat (Default and Recommended): Yes/No If you are using Wine you will want to set this to No and restart Sierra Chart after. A restart is necessary. Also screen sharing is being redeveloped by us, and is currently disabled. It should be out in about a week. So now users of Sierra Chart under Linux or Mac, you can now use the Chat functionality and remote alerts.: Chat and Communications Platform Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-09-04 03:03:01
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| [2025-09-04 19:59:47] |
| Sierra_Chart Engineering - Posts: 20829 |
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This is going to be version 2790, and will be released later this evening or overnight. We apologize for the delay.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-09-05 14:13:23] |
| Sierra_Chart Engineering - Posts: 20829 |
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Prerelease 2790 is now released.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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